COMING SOON
Meet Emily
Hollywood Collision Center Customer Service
Meet Emily from Hollywood Collision Center. Emily is here to help answer your questions, guide you through the repair process, and provide 24/7 support.
What Emily Can Help With
- Insurance claim guidance
- Repair process explanations
- Appointment scheduling assistance
- Answers to common questions
- Bilingual support (English & Spanish)
Emily's introduction videos are coming soon!
Introduction Videos
Watch Emily explain our services and answer common questions.
Welcome Message
Emily's 37-second introduction
Insurance Help
How Emily guides you through claims
Repair Process
What to expect during your repair
Photo Gallery
Photos coming soon!
Frequently Asked Questions
Common questions Emily can help you with.
Repair times vary depending on the extent of damage and parts availability. Minor repairs may take 2-3 days, while more extensive collision repairs can take 1-2 weeks. We'll provide a detailed timeline during your estimate and keep you updated throughout the process.
Yes! We work with all major insurance companies and can handle the claims process for you. We're a preferred shop for several insurers. Just bring in your claim number and we'll take care of the rest — from the estimate to final quality inspection.
ADAS stands for Advanced Driver Assistance Systems — features like automatic braking, lane keeping, and adaptive cruise control. After a collision repair, these systems often need to be recalibrated to work properly. Our shop is equipped with the latest calibration technology to ensure your safety features function correctly.
Absolutely! We believe in transparency. You're welcome to check on your vehicle's progress during business hours. We also provide regular updates via phone, email, or text so you always know where things stand.
Questions in the Meantime?
Our team is ready to help you with any questions about your repair.
Visit our Contact page
